Charity Retail Training & Support Services

Truly effective charity work often relies on the right support. That’s where we come in. We provide a range of support services, tailored to charities small and large.
Approachable & Non-technical

Selling Online

In a digitised world, customers expect to be able to do their shopping online. A strong presence will therefore be an asset to any charity.

Technical Expertise

We cover every technicality, from software and hardware updates to warehousing, supply, despatch and distribution. Let us worry about the technicalities, so that you can focus on running your charity!

Amazon and eBay

Between them, Amazon and eBay account for around 40% of overall ecommerce in the United Kingdom. While these platforms can be a little intimidating, the reach they offer make them extremely powerful – and we can help you to harness that power.

Brand Directory

Pricing is a hugely important aspect of charity retail. Our industry leading Brand Directory will help your team price far more effectively within your retail stores.

Industry Leading

In our Brand Directory you will find more than 700 brands of clothing and accessories, helping your team to establish the value of items. Your staff and volunteers will be familiar with some of them but on the occasions they are not familiar with an item the Brand Directory will offer a reliable, experts guide.

Brand Awareness

Our Brand Directory features a 4-tier banding system (Value, High Street, Top High Street and Designer/Luxury). This system will enable your team to have a greater awareness of brands and their value, which will improve your overall pricing and generate the maximum income for all of your donated clothing and fashion accessories.
Reliability, Integrity & Expertise

Guidance & Training

We are an Accredited UK Training Provider, with decades of industry experience to draw upon. We have presented to the national Charity Retail Association conference. Our expertise covers a range of topics related to the sector, and we tailor our training to suit your circumstances. So, whether you’re looking to attend a classroom, or to receive on-site instruction at your place of work, we can help.

We will:
Adjusting, Safety & Planning

Reopening after Lockdown

The Covid-19 pandemic presented new challenges to the charity sector, and so too will the process of re-opening. Making the transition in a way that’s safe and responsible will require care and planning.

With our guidance, you’ll be able to make the adjustment easily, deal with problems as they arise, and minimise the risk to everyone.

We can help you to:
What do our clients say about us?

Testimonials

“Skyline have an in-depth knowledge and wealth of experience of Charity Retail. At Royal Trinity Hospice they demonstrated exceptional leadership, to initially fully engage and then lead the team and key stakeholders through a programme of operational and cultural change. The achievements made over the course of a year were well above our expectations. I can strongly recommend Skyline.”
Dallas Pounds
CEO - Royal Trinity Hospice
What do our clients say about us?

Testimonials

“Skyline have an in-depth knowledge and wealth of experience of Charity Retail. At Royal Trinity Hospice they demonstrated exceptional leadership, to initially fully engage and then lead the team and key stakeholders through a programme of operational and cultural change. The achievements made over the course of a year were well above our expectations.
I can strongly recommend Skyline.”
Dallas Pounds
CEO - Royal Trinity Hospice