Charity Retail Training & Support Services

Truly effective charity work often relies on the right support. That’s where we come in. We provide a range of support services, tailored to charities small and large.
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Multichannel online Retailing

M.O.R.4 Charities

In a digitised world, customers expect to be able to do their shopping online. A strong presence will therefore be an asset to any charity.

Multichannel Software

Our M.O.R.4 software has been specifically design for charities. The software enables you to list items on many online channels from one listing from multiple locations. All your customer online orders from all channels including your own website will be downloaded into one dashboard for each shop identifying where the stock is located. M.O.R.4 is the only UK software that will enable charities to despatch your customer orders from multiple locations printing all your postage labels with one click of the button. M.O.R.4 software will also enable charities to track report Gift Aid and Sales from all online channels.

Technical Expertise

We cover every technicality, from software and hardware updates to warehousing, supply, despatch and distribution. Let us worry about the technicalities, so that you can focus on running your charity!

Brand Directory

Pricing is a hugely important aspect of charity retail. Our industry leading Brand Directory will help your team price far more effectively within your retail stores.

Industry Leading

In our Brand Directory you will find more than 700 brands of clothing and accessories, helping your team to establish the value of items. Your staff and volunteers will be familiar with some of them but on the occasions they are not familiar with an item the Brand Directory will offer a reliable, experts guide.

Brand Awareness

Our Brand Directory features a 4-tier banding system (Value, High Street, Top High Street and Designer/Luxury). This system will enable your team to have a greater awareness of brands and their value, which will improve your overall pricing and generate the maximum income for all of your donated clothing and fashion accessories.
Reliability, Integrity & Expertise

Guidance & Training

We are an Accredited UK Training Provider, with decades of industry experience to draw upon. We have presented to the national Charity Retail Association conference. Our expertise covers a range of topics related to the sector, and we tailor our training to suit your circumstances. So, whether you’re looking to attend a classroom, or to receive on-site instruction at your place of work, we can help.

We will:
Processes & Procedures

Gift Aid

All Charity Retailers need to maximise their Gift Aid potential that is a given.

But what does Gift Aid mean in practice? The answer might not be obvious.

We can guide you through the complexities of the system, help you to understand the practical implications, and ensure your end-to-end process covers any potential points of failure. That way, you’ll be able to enjoy this vital source of revenue.
What do our clients say about us?

Testimonials

“Skyline have an in-depth knowledge and wealth of experience of Charity Retail. At Royal Trinity Hospice they demonstrated exceptional leadership, to initially fully engage and then lead the team and key stakeholders through a programme of operational and cultural change. The achievements made over the course of a year were well above our expectations. I can strongly recommend Skyline.”
Dallas Pounds
CEO - Royal Trinity Hospice
What do our clients say about us?

Testimonials

“Skyline have an in-depth knowledge and wealth of experience of Charity Retail. At Royal Trinity Hospice they demonstrated exceptional leadership, to initially fully engage and then lead the team and key stakeholders through a programme of operational and cultural change. The achievements made over the course of a year were well above our expectations.
I can strongly recommend Skyline.”
Dallas Pounds
CEO - Royal Trinity Hospice