Charity Retail Training & Support Services

Truly effective charity work often relies on the right support. That’s where we come in. We provide a range of support services, tailored to charities small and large.
Reliability, Integrity & Expertise

Guidance & Training

We are an Accredited UK Training Provider, with decades of industry experience to draw upon. We have presented to the national Charity Retail Association conference. Our expertise covers a range of topics related to the sector, and we tailor our training to suit your circumstances. So, whether you’re looking to attend a classroom, or to receive on-site instruction at your place of work, we can help.

We will:
  • Ensure your staff understand how to best use the retail space
  • Advise on pricing strategies
  • Assist with the processing of gift aid
Adjusting, Safety & Planning

Reopening after Lockdown

The Covid-19 pandemic presented new challenges to the charity sector, and so too will the process of re-opening. Making the transition in a way that’s safe and responsible will require care and planning.

With our guidance, you’ll be able to make the adjustment easily, deal with problems as they arise, and minimise the risk to everyone.

We can help you to:
  • Optimise your space for social distancing
  • Reduce the risk of contagion in-store
  • Communicate effectively with your customers and donors Through a range of simple measures, we can keep the curve flattened even after lockdown is lifted.
Approachable & Non-technical

Selling Online

In a digitised world, customers expect to be able to do their shopping online. A strong presence will therefore be an asset to any charity.

Technical Expertise

We cover every technicality, from software and hardware updates to warehousing, supply, despatch and distribution. Let us worry about the technicalities, so that you can focus on running your charity!

Amazon and eBay

Between them, Amazon and eBay account for around 40% of overall ecommerce in the United Kingdom. While these platforms can be a little intimidating, the reach they offer make them extremely powerful – and we can help you to harness that power.

HR Advice that Works

Supporting your Workforce

Talented, dedicated staff are the lifeblood of any charity. Our HR services help you to not only recruit the staff you need, but retain them, too.

Interim Hiring

If a senior decision-maker resigns unexpectedly, or has to go on maternity leave, we’ll help find a solution in the short term through interim hiring.

Perspective

We provide an impartial, outside perspective, through which you can develop the procedures, practices and culture that will get the best from your staff.
What do our clients say about us?

Testimonials

“Skyline have an in-depth knowledge and wealth of experience of Charity Retail. At Royal Trinity Hospice they demonstrated exceptional leadership, to initially fully engage and then lead the team and key stakeholders through a programme of operational and cultural change. The achievements made over the course of a year were well above our expectations. I can strongly recommend Skyline.”
Dallas Pounds
CEO - Royal Trinity Hospice
What do our clients say about us?

Testimonials

“Skyline have an in-depth knowledge and wealth of experience of Charity Retail. At Royal Trinity Hospice they demonstrated exceptional leadership, to initially fully engage and then lead the team and key stakeholders through a programme of operational and cultural change. The achievements made over the course of a year were well above our expectations.
I can strongly recommend Skyline.”
Dallas Pounds
CEO - Royal Trinity Hospice