Jan 24 2022

The Retail Strategy 2022 Checklist

After the strains of 2020 and 2021 most people are looking forward hopefully to some normality in 2022 but the landscape will inevitably be quite different to life before 2020. Our blog ‘The perfect storm’ sets out clearly the reasons why the economic landscape is changing. Most Charity Retailers have updated their retail strategies since[…]

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Nov 17 2021

The 2022 Perfect Storm

Is your charity retail business resilient enough for what’s approaching? In early-November, I spoke at the Hospice UK National Conference and was fortunate enough to share many insightful conversations with CEOs and Finance Directors about the year they’ve had and their thoughts about 2022. The good news is that the sales figures achieved throughout charity[…]

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Oct 18 2021

Charity Retail Ecommerce – The Glass Ceiling

The glass ceiling is a metaphor for the invisible barrier that prevents some people from rising to a higher level. The term is most often associated with the workplace and, more specifically, the career ladder. Crucially it refers to the impossibility for somebody to grow past a certain point despite absolutely no lack of skills,[…]

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Sep 15 2021

Are Retail Vacancies Holding Your Charity Back?

The Office for National Statistics has revealed that the number of job vacancies rose by 290,000 between May and July from the previous three-month period, to 953,000. That’s the highest level since records were started. Whilst haulage and other driving vacancies seen to be getting a lot of the publicity, they are far from the[…]

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Aug 24 2021

Charity Retail – The Superstore Race

The Olympics might be over but there is another race that’s starting to seriously heat up. It’s official – when it comes to Charity Retail, the ‘Superstore Race’ is in full swing! Everyone knows within real estate, business, commercial retail, and charity retail it is all about Location, Location, Location! But it used to be[…]

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Apr 11 2021

Let’s Talk Data

Economic downturns and uncertainty can be a time of considerable concern that make businesses batten down the hatches and wait for the storm to pass. Only when clearer skies are forecasted would they attempt to change accordingly. However, the most successful businesses will, irrespective of any downturn or uncertainty, consistently look inwards and, where necessary,[…]

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Jan 31 2021

Charity Retail Strategies in 2021

There is renewed hope in the UK that the rollout of a vaccination will bring about an end to the covid-19 lockdowns and that life will begin to return to something approaching normal. But what will this mean for the world of charity retail, particularly when building a strategy to move the operation forwards into[…]

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Nov 05 2020

Peak Season Trading in a Covid World

With the second lockdown now in place across England, it would be quite easy to focus on furloughing the team and then arranging to re-open your shops in exactly the same way we did back in the summer. However, this time around things are going to be hugely different. Assuming this second lockdown ends on[…]

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Oct 16 2020

Seasonal Changeovers

Seasonal change has always been a huge part of the retail calender. Fashion retailers have four seasonal changes a year coinciding with the changing of the actual seasons, which is normally proceeded by a sale. This is all common knowledge. Charity retailers also carry out seasonal change overs that align with the changing of the[…]

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Sep 04 2020

(Retail) Space: The Final Frontier

SPACE ‘The final frontier’ are the opening words on Star Trek, the famous science-fiction series. However, retail space is not science fiction – it is a key component of ‘retail science’, which needs to be fully understood and utilised to generate maximum sales. It may not surprise you to find out that most charity retail[…]

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